Refund policy

Last updated: 12/10/2026

Thanks for shopping with Mythic Posters. Every poster is printed to order, so please check your order carefully before you buy.

Faulty, damaged or incorrect items
If your poster arrives damaged, misprinted, defective or isn’t what you ordered, contact us at admin@mythicposters.shop within 30 days of delivery. Please include your order number and a clear photo of the item and its packaging. We’ll replace the item or refund you, whichever you prefer, at no cost to you.

Change of mind
Because each poster is made to order, we can’t accept returns or give refunds for change of mind, wrong size selected or colour preferences. Colours can look slightly different on screen than in print.

Lost or delayed parcels
If your parcel hasn’t arrived within [20] business days of dispatch, contact us and we’ll investigate with the carrier and arrange a reshipment or refund.

Digital products (phone wallpaper packs)
Digital products are delivered by download immediately after purchase. Because they can’t be returned, we don’t offer refunds once a file has been downloaded, except where the file is corrupt, doesn’t work or isn’t as described. In that case, contact us and we’ll fix it or refund you.

Refunds
Approved refunds go back to your original payment method. Please allow [5–10] business days for it to appear.

Your consumer rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You’re entitled to a replacement or refund for a major failure, and compensation for other reasonably foreseeable loss or damage. You’re also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure doesn’t amount to a major failure. Nothing in this policy limits those rights.

Contact: admin@mythicposters.shop